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EMPOWERING  INSTANT,  DATA-DRIVEN  LOGISTICS

The Data Stream Manager

Get the right data, in the right place, in the right format, at the right time. Anytime. All the time.

The Data Stream Manager (DSM) is the software we use to simplify the process of connecting and streaming all omnichannel customer journey data from any digital source to one or multiple end points.

The DSM quickly and easily fuels customer journey solutions, with all the right data, allowing organisations to make the best data-driven decisions, based on extensive insights.

We have utilised best practices and privacy by design principles then addressed these within the Data Stream Manager. Now you can control your data across the globe and manage this throughout your organisation in a compliant way, helping you to meet with data protection and privacy legislations such as the European Union General Data Protection Regulation.

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Who will benefit?

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CDO

Set rules and govern your digital data streams in a GDPR compliant way to optimise your business.

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DPO

Meet GDPR requirements with instant, compliant data logistics.

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CMO

Improve CX by empowering instant, reliable customer insights.

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CRO

Improve current revenues and discover new business opportunities

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CIO

Utilize the right technology to gather the right data for reliable insights to improve your digital business ecosystem.

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How does this work?

Step 1: Set up Privacy Levels

Be in control over the data you collect and process. Privacy by Design principles have been applied from the beginning of the development process. Define the Privacy Levels that you want to apply to both your destination connections and to the data to be collected and processed. The higher the privacy level, the more strict protection rules should be applied to your end point.
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Step 3: Configure Destination Connection

You can choose where to send your data to from a variety of destination connectors. To a database, an FTP or to any application using the out of the box RESP API connector. Do you want to send data to multiple destinations? That's not a problem. Configure your connections and add them in the mapping step when you configure your project. Don't forget to set the Privacy Level for your Destination.
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Step 2: Configure Source Connection

You have a variety of sources that you can use for your project to create a digital data stream. Should you choose for a website as a source, all you have to is to place a generic Single Line of Code (SLoC) on the DOM of the website (or make available via tag management solution). Once this JavaScript sniped is placed, it will trigger all functionalities configured within your project.
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Step 4: Configure your Stream

Finally, create a new stream to put together all the puzzle pieces. Choose your source connection; configure your stream based on the project requirements; set the privacy levels for your parameters; map your data to your destination(s) and you are ready to go: Click on Publish Stream.
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How does this fit in the whole picture?

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