Privacy Policy

May 2017

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Privacy policy: summary

What information do we collect about you?

We collect personal information about you when you register with us for webinars, subscribe to newsletters, request white papers, send us emails or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to send you confirmation details for webinars, newsletters, links for downloading white papers, for processing your order and managing your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. We also aggregate page visit statistics from all visitors of our website, in order to optimize our web pages and site structure. We may pass on your personal information to our group of O2MC I/O companies so that they may offer you their products and services. Datastreams.io will however not share your information for marketing purposes with companies outside the O2MC I/O Group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

We will not process your personal data for other purposes than as described in this privacy policy. We will process your personal data in an adequate and relevant way and limited to what is necessary in relation to the purposes for which they are processed. We will not process personal data that we know or reasonably should know to be incorrect or not updated; in forthcoming cases we will update your personal data.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the O2MC.IO Group. If you no longer wish to be contacted for marketing purposes, please contact us at the address mentioned hereinafter.

Access to your information, correction and other rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. In addition, you may ask us to erase all of your personal data that we hold. For a more detailed description of all of your rights, please see the section “Your rights” in the section “Privacy policy: in detail”.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies

 

Privacy policy: in detail

Visitors to our websites

When someone visits www.datastreams.io we use our own propriety first party solution, the “Data Stream Manager”, enabled by a Single Line of Code (“SLoC”). With this we collect standard internet log information and details of visitor behaviour patterns by importing the data collected into a visualisation solution such as Microsoft Power BI. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow 3rd parties to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Further information about the SLoC and its use by the Data Stream Manager is shown below:

How we connect to a website

When using the Data Stream Manager to measure a Website or Web based application, all functionalities are enabled through a single line of code (SLoC). This SLoC is a snippet of JavaScript and needs to be placed in the DOM of a website, or made available via any Tag Management Solution. The SLoC is generic and is the same for any website or webpage to measure.

The SLoC
(function(){
var a=document.getElementsByTagName('script')[0],
b=document.createElement('script');
b.async=!0;b.src='//cdn.dimml.io/dimml.js';
a.parentNode.insertBefore(b,a);
})();
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Technical remarks

Processing

When using the SLoC, the Data Stream Manager uses both client side and server side processing. A significant part of processing is performed server side leading to optimise performance and deliver higher security.

Performance

The SLoC is loaded asynchronously to ensure minimal impact on the client experience. The SLoC distribution is handled through a CDN, thus ensuring fast loading.

The Data Stream Manager processes all data through a complex distributed and scalable network of instances around the globe.

Use of cookies by Datastreams.io

You can read more about how we use cookies on our Cookies page.

WordPress

We use a third party service, WordPress.com, to publish our website. These sites are hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

Search engine

Our website search and decision notice search is powered by the WordPress Theme we use to create our website. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Datastreams.io or any third party.

E-newsletters & email marketing

We use a third-party provider, MailChimp, to deliver our monthly e-newsletters and email marketing campaigns. We also use this to send out updates about our products, such as the Data Stream Manager, to registered users of these products. We will store your email address and other relevant personal data as long as needed for sending you these emails.

We gather statistics around email opening and clicks using industry standard technologies including single pixel gifs to help us monitor and improve our e-newsletters and email marketing. We send e-newsletters and email marketing campaigns to those people who have opted in to receive these.  We offer the ability on each of these to opt out, using the links provided.  You can also email us at contactus@datastreams.io and ask to be removed from such communications.  For more information, please see MailChimps’ privacy policy.

We embed our ‘Newspaper’ called “Your Datastreams Digest” into our website using an iFrame from a 3rd party provider, Paper.li. Paper.li is a service operated by Finity SA (previously named Smallrivers SA).  For more information, please see Paperli’s privacy policy.

People who contact us via social media

We use a third-party provider, Hootsuite to manage our social media interactions.

If you send us a private or direct message via social media the message will be stored by Hootsuite for 3 months. It will not be shared with any other organisations.

People who email us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Emails will be stored for as long as we may be required in order to comply with mandatory or auditing requirements.

Job applicants, current and former Datastreams.io employees

When individuals apply to work at Datastreams.io, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with Datastreams.io, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Datastreams.io has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Complaints or queries

Datastreams.io tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Datastreams.io collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Consent to the processing of your personal data

If you actively provide to us certain personal data, e.g. through the subscription to our newsletters, through submission of information on a contact form on our website, or by contacting us through email or social media, we appreciate that you consent to the processing of such relevant personal data for the specific purpose you have provided it to us.

In relation to the personal data that can be processed as a consequence of the placement of a cookie, we appreciate that you consent as referred to in our cookie policy.

We appreciate in any case that your consent to the processing of your personal data is a freely given, specific, informed and unambiguous indication of your wish to have your personal data be processed. We appreciate you have sufficiently been informed on the purpose of the processing, the processing itself and your rights.

If you nevertheless are of the opinion that you have not consented, or do not wish to consent, to the processing of your personal data, we kindly request you to inform us by email or letter and to further refrain from visiting our website. We kindly inform you that you are not obliged to provide to us your consent to processing of personal data. Your consent to processing of personal data is also not required for entering into an agreement with us. If you do not provide your consent, or in case you retract an earlier provided consent, to the processing of personal data, then we will delete from our systems all your personal data and as a consequence you will no longer receive any newsletters that you may have been subscribed to, or other such promotional, marketing or similar communications from us you have opted in to and you will not get any response from us on any requests or questions you have submitted to us.

Your rights

You have the right to:

  • request us to provide you access to your personal data
  • request us for rectification of your personal data
  • request us to erase your personal data (“right to be forgotten”)
  • request from us restriction of processing concerning you
  • object to processing
  • request for data portability
  • withdraw your consent to processing at any time (without affecting the lawfulness of processing based on consent before the withdrawal)
  • not be exclusively subject to automated decision making based on your personal data (or profiles related thereto)
  • claim damages in relation to any breach by us of the provisions of any applicable privacy law prevailing at the time
  • lodge a complaint with a supervisory authority

 

In case you want to enforce any of your rights, please contact us, or if appropriate the relevant supervising authority. For our contact details, please see hereafter.

Security and protection

We have implemented relevant technical and organizational measures for the security and protection of your personal data under our direct control, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage. For the security measures of the third-party providers we engage, we refer to the links shown in the sections on those third-party services elsewhere in this policy.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

The controller

In relation to your personal data, we are the ‘controller’ as meant in applicable personal data and privacy laws. We are Datastreams.io (a trading name of O2MC I/O Limited), a private limited company, located at the address specified hereafter.

Data Protection Officer

We have appointed a Data Protection Officer, who may be contacted by sending an email or a letter to the address specified below.

How to contact us

If you want to request information about our privacy policy or is you want to contact our Data Protection Officer, you can email us at contactus@datastreams.io or write to Datastreams.io at the address 6th Floor, 1 Fore Street, Moorgate, London EC2Y 9DT, United Kingdom..

Changes to this privacy policy

We keep our privacy policy under regular review. We reserve the right to change this privacy policy. We will inform you in case these changes are material, provided that we avail of your contact details. This privacy policy was last updated May 2017.